AB values the well-being and safety of its visitors. That is why we ask everyone who enters our building to respect the house rules. Anyone breaking the rules may be denied access without refund of their ticket purchase.

AB rejects any form of physical or verbal violence, harassment or disrespectful behaviour. We do not tolerate racism, sexual intimidation, aggression, discrimination or homophobic behaviour. Our stewards, security, volunteers and staff are ready to help if you see something happen that doesn’t comply with our house rules. You can mail us via info@abconcerts.be. We take all complaints seriously and deal with them as soon as possible.

Please take care of yourself and each other.

• Recording material, with the exception of your mobile or smartphone.
• Drinks or snacks that you didn’t buy in AB.
• Pets. Want to attend a concert with a guide dog? Let us know.
• Pocketknives and other weapons are, of course, strictly forbidden. These will be confiscated by our security.
• Soft or hard drugs. The possession, use or dealing of drugs is prohibited in AB.

There is no minimum age to attend a concert or event in AB. But we do expect that children under the age of 16 are accompanied by an adult. 

For regular concerts, any child under 12 needs a valid ticket.

AB organizes KETCLUB, where children under 12 may accompany their parent(s) free of charge for a full children's-sized concert, with a shorter set at lower decibels. Adult companions pay a ticket for KETCLUB and may bring up to 2 children for free. 

It is forbidden to drink alcohol, if you are younger than 16 years old, or to drink spirits if you are under the age of 18. If in doubt, the bar staff may request proof of identity to verify your age.  
AB complies with current legislation on offering alcohol to its visitors. Details can be found on the website of the Flemish Centre of Expertise on Alcohol and other Drugs. 

Visitors under the influence of alcohol or drugs may be refused entry.

Smoking in the venue is absolutely forbidden. 

You may have cigarettes and electronic cigarettes in your possession, but those wishing to smoke during a concert must go outside to do so. AB can only clearly display the smoking ban and make smokers aware of the ban. Our security officers can ask people to put out their cigarette, but this is the extent of their authority. We work together with the Ministry of Public Health, which carries out regular checks in our venue and issues fines.

• AB is equipped with camera surveillance for your and our safety. Visitors to AB accept that they may be recorded on camera. In the event of any incidents, these recordings may be shown to third parties as supporting material.
• Instructions from staff should be followed immediately in the interest of your own safety.
• Criminal offences committed in AB are always reported to the police.