AB is looking for a reception & ticket desk worker (f/m/x)

To strengthen the reception and ticketing team, we are looking for a full-time member of staff to keep the reception desk open.

Ancienne Belgique is a vibrant concert hall in the heart of Brussels, keen to embrace both young talent and established artists. It is both niche and mainstream, adventurous and genre-transcending. Through some 400 concerts and projects a year, we aim to provide an unforgettable experience for our more than 330,000 visitors. All this is managed by a motivated team of 65 permanent staff.

Assignment

You will be the face of AB. You will always make a good first impression and help everyone who comes through the door with a smile.
You will be the central point of contact at AB for visitors and colleagues.
You will open and close reception on weekdays (10.00 – 18.00, Mon-Fri).
You will sell tickets and help customers quickly and professionally.
You will handle telephone reception and manage the info mailbox.
You will provide administrative support for the various departments (communications, production and business).
You will be responsible for day-to-day till management.
You will work during the day, but are willing to occasionally work evenings and weekends during concerts.

Profile

You are able to express yourself fluently in Dutch, French and English, both written and spoken. You are punctual, responsible and always ready to help.
You are customer- and solution-minded, and show patience and understanding. You are eager to learn and you work meticulously.
You have a sense of initiative and can work well both independently and as part of a team.
You are assertive and cope well under pressure.
You are an administrative all-rounder.
You can work well with all common Office applications. Knowledge of ticketing and/or planning systems is an asset.
Enthusiasm, customer friendliness and motivation are more important than diplomas.
Knowledge of the cultural sector is an asset.
Living in Brussels is an asset.

What we are offering
 

A unique opportunity to gain experience in the cultural sector.
Salary in accordance with the pay scale of Joint Committee 304, Pay Category C, plus reimbursement of commuting costs.
Various training opportunities.
A challenging job, lots of music and great colleagues.

 
Apply
 
Send your questions and/or covering letter and CV by 18:00 on Friday 23 October to hr@abconcerts.be.
 
AB is open to all candidates and selects solely on the basis of ability and talent. We strive to operate on an open and inclusive basis that reflects the city of Brussels: in the audience, on stage and within the AB team. AB is a pioneer in the areas of ecology and sustainability within the cultural sector. Environmental considerations are integral to all our decision-making.